Built For Admin-Heavy Service Businesses
Cognumi is designed for businesses where enquiries, admin, and customer communication carry real cost — and where getting it right builds lasting customer relationships.
Estate Agents & Letting Agents
Missed valuation requests, slow buyer qualification, unqualified viewing leads, and landlord enquiries requiring manual responses.
Capture every seller and buyer enquiry, qualify intent before viewings, and send landlords consistent follow-up — automatically.
- Valuation request capture
- Buyer qualification
- Viewing scheduling support
- Landlord and tenant FAQ responses
- Lead follow-up sequences
Clinics, Dentists & Opticians
Missed calls during busy hours, repetitive booking questions, reminder gaps, and new patient intake taking too much staff time.
Handle patient admin, appointment booking support, treatment FAQs, and review requests — with human review for sensitive cases.
- New patient enquiry handling
- Appointment booking support
- Treatment FAQ responses
- Appointment reminder messages
- Review request campaigns
Accountants, Payroll & Tax Firms
Client onboarding paperwork, document collection delays, payroll query backlogs, and seasonal admin peaks.
Automate client intake, document collection, payroll query responses, and onboarding workflows so your team focuses on advisory work.
- New client intake
- Document and form collection
- Payroll query handling
- Tax deadline reminders
- Onboarding workflows
Insurance Brokers & Mortgage Advisors
Quote request delays, renewal follow-up falling behind, document collection bottlenecks, and slow responses to policy questions.
Collect customer details for quotes, manage renewal follow-up sequences, and handle policy FAQ responses consistently.
- Quote request intake
- Document collection
- Renewal follow-up
- Policy FAQ responses
- Callback booking
Beauty, Aesthetics & Hair Salons
Instagram DMs going unanswered, booking queries at all hours, pricing FAQ repetition, and poor client retention follow-up.
Handle bookings, pricing FAQs, appointment reminders, and client re-engagement — so your team focuses on delivering treatments.
- Booking enquiry handling
- Treatment pricing FAQs
- Appointment reminders
- Client re-engagement
- Review requests
Trades & Home Services
Quote requests arriving when your team is on-site, job details not captured properly, and slow callbacks losing you work.
Capture every quote request, collect job details before your team calls back, and route callbacks so no job opportunity is lost.
- Quote request intake
- Job detail collection
- Callback scheduling
- Follow-up sequences
- Review request campaigns