See what happens to a new enquiry
Choose one enquiry channel and authorise a clearly scoped test. Cognumi reviews the response and handover, then gives you a private, practical report. Free, with nothing to install.
You authorise the channel
Choose the business channel you want reviewed. We confirm the exact test scope and timing with you before anything is sent.
We review the workflow
We document the acknowledgement, useful information gathered, handover and any point where a real enquiry could stall.
You get a concise report
You receive the observed timeline, the customer-side experience and practical workflow improvements. The result stays private.
Why free? Because if the test shows a gap, you will know exactly what Cognumi fixes — and if it does not, you will sleep better. Either way the report is yours.
Request your free audit
Takes about a minute. Nothing is tested until you have authorised the channel and we have confirmed the scope.