Cognumi + Semble

Semble manages your patients. Cognumi finds them.

Semble is built for the patient already in your system — appointments, records, invoicing. Cognumi handles the moment before that: when a prospective patient reaches out at 10pm and nobody's there to respond.

See Clinic Use Cases
What Semble handles
  • Patient records and clinical notes
  • Appointment scheduling and reminders
  • Invoicing and payment processing
  • Consent forms and documents
  • Reporting and compliance
What Cognumi adds
  • Responds to new patient enquiries within minutes — evenings and weekends
  • Collects treatment interest, urgency, and key patient details
  • Flags clinical questions and urgent presentations for human review
  • Delivers a structured intake note ready to enter in Semble
  • UK GDPR compliant — Data Processing Agreement provided as standard

Semble handles the patient from their first appointment onwards. Cognumi makes sure they book that appointment.

How it works

From new patient enquiry to Semble booking

01

New patient enquiry arrives after hours

A prospective patient submits a consultation request at 9pm or messages your clinic on WhatsApp on a Sunday. Cognumi captures it and sends an immediate acknowledgement — before they try another clinic.

02

Patient qualified before handover

Cognumi collects treatment interest, urgency, relevant history, insurance status, and preferred appointment times. Clinical questions and urgent presentations are flagged for immediate human review.

03

Structured intake note ready for Semble

Your reception team receives a complete handover — patient name, contact details, treatment interest, key clinical notes, and suggested next step — ready to open a new patient record and book in Semble.

Enquiry types covered

Every written touchpoint before the first appointment

New patient consultation enquiry forms
Treatment and pricing enquiries — evenings and weekends
WhatsApp and email enquiries from prospective patients
Follow-up questions after an initial website visit
Referral intake and GP letter requests
After-hours booking requests when reception is closed
Social media DMs and Instagram enquiries

Common questions from Semble clinics

Does Cognumi connect directly to Semble?

Cognumi doesn't require a Semble API connection to work alongside it. Cognumi handles the enquiry, qualifies the patient, and delivers a structured handover note to your team — who book the consultation into Semble. This keeps your Semble records clean: every new patient entry has already been qualified, not just a raw web form submission.

What kinds of new patient enquiries does Cognumi handle?

Cognumi handles written enquiries across all channels: your website's contact or consultation form, email, WhatsApp messages, and social media DMs. It acknowledges the patient immediately, collects key information (treatment interest, urgency, insurance status), and hands over a structured note ready for your reception team to book in Semble.

Is this suitable for regulated clinical settings?

Yes. Cognumi is UK-based, GDPR compliant, and provides a Data Processing Agreement as standard. Clinical questions, safeguarding concerns, and urgent presentations are flagged for human review immediately — no AI response goes out on sensitive clinical topics without oversight. Your clinical team sees every flag before any action is taken.

How quickly can Cognumi go live for a Semble clinic?

Setup starts with a strategy call to understand your treatment types, handover workflow, and how your team uses Semble. Most clinics are live within 7 business days of sign-off. The guarantee: if we're not live within 7 business days, the setup fee is refunded in full.

Get started

Already using Semble?

Cognumi slots alongside your existing clinical setup without disrupting it. Book a short video call and we'll map the workflow to how your practice already runs.

See Pricing

Month-to-month · 7-day go-live guarantee · UK GDPR compliant

New patients enquire at 10pm. Are you responding?

Every new patient consultation request, website form, and WhatsApp message handled within minutes — qualified and ready for Semble before your reception team arrives.

Apply For a Pilot